This policy explains what personal data is collected when you visit freaxment.com, download or buy products, book a mentorship session or get in touch — and what rights you have. The short version: no cookies of our own, no ads, no tracking — only anonymous, cookieless visitor statistics and the data needed to deliver what you asked for.
01Who is responsible
The controller of your personal data is:
- Seller
- Evgenii Vasilenko, trading as Freaxment
- Legal form
- Sole trader (OSVČ) registered in the Czech Trade Register
- IČO
- 29666996
- Registered office
- Vysočanská 237/101, 190 00 Praha 9 – Střížkov, Czech Republic
- VAT
- Not a VAT payer (neplátce DPH). VAT on digital products sold to customers in the EU and UK is charged and paid by Payhip Limited as reseller
- Legal & privacy
- legal@freaxment.com
- General contact
- contact@freaxment.com
For anything related to your data, write to legal@freaxment.com.
02The website itself
freaxment.com is a static website. It uses no advertising, no tracking pixels and no cookies of its own. Fonts, images and audio previews are served from the site itself, so opening a page does not contact Google Fonts, social networks or similar services.
The site is hosted by Cloudflare, Inc. Like any web server, it processes technical data when you load a page (IP address, browser type, requested page, time) to deliver the site and protect it against abuse. The legal basis is our legitimate interest in running a secure website (Art. 6(1)(f) GDPR). We do not use this data to identify you.
Visitor statistics. To see how many people visit the site and which pages they read, we use Cloudflare Web Analytics. It works without cookies, local storage or fingerprinting and does not follow you across websites; we only see aggregated numbers such as page views, referring websites, countries and device types. The legal basis is our legitimate interest in understanding how the site is used (Art. 6(1)(f) GDPR).
Links to SoundCloud, Spotify, Instagram, WhatsApp and other platforms open those services in a new tab; from that point their own privacy policies apply.
03Purchases and free downloads
Digital products — paid and free — are sold and delivered through Payhip (Payhip Limited, England and Wales, company no. 08386910), which resells them under its own End User Licence. When you click a buy or download button on freaxment.com, you are taken to Payhip’s checkout page on payhip.com, which is operated by Payhip. At checkout Payhip collects your email address, name, country, order details and technical data such as your IP address. Payhip acts as an independent controller for the checkout; its Privacy & Cookies Policy applies there.
We receive from Payhip the details needed to support your order, handle refunds and keep accounting records: your name, email address, country, the product, price and date, and your answers to checkout questions (such as your agreement to our Terms). Legal bases: performance of the contract (Art. 6(1)(b) GDPR) and our legal obligations under Czech tax and accounting law (Art. 6(1)(c) GDPR).
04Payments
Card payments in the Store are processed by Stripe (Stripe Payments Europe, Ltd., Ireland) through Freaxment’s own Stripe account connected to Payhip. Your card details go directly to Stripe — they never pass through freaxment.com and we never see your full card number. Stripe acts as an independent controller for payment data and may use automated fraud screening; see Stripe’s privacy policy.
Payouts and mentorship bank transfers are received on a Wise business account (Wise Europe SA, Belgium) or a Czech bank account. For a bank transfer we see the sender’s name, account number/IBAN, amount, date and payment reference, which we keep as an accounting record (Art. 6(1)(c) GDPR).
051-on-1 mentorship
When you book or ask about a session we process your name, phone number and WhatsApp profile (if you use WhatsApp), email address, our messages, the information you choose to share about your music, software and goals, the agreed date and time, and payment details of your bank transfer. If you book through Payhip, Payhip also processes your checkout data and your client-area account, and we receive your order details and any intake answers; if you schedule via a booking tool such as Calendly, that tool processes the booking details. Sessions take place on Zoom; Zoom processes your name, audio and video to run the call.
If you are 16 or 17, we also keep the written consent of your parent or guardian and their contact details.
We do not record sessions. You may record a session for your own study (see the Terms). Projects or files you share are used only for the session and are not published or passed on.
Legal bases: steps before a contract and performance of the contract (Art. 6(1)(b) GDPR), accounting obligations (Art. 6(1)(c) GDPR).
06Emails and messages
If you write to us by email, WhatsApp or Instagram, we use your contact details and the content of your message to reply. Legal basis: our legitimate interest in answering you, or steps before a contract (Art. 6(1)(f) or (b) GDPR).
Store newsletter. When you get a product from the Store — free or paid — your email address is added to the Freaxment mailing list. We use it to send occasional emails about Freaxment’s own new sample packs, presets, project files and mentorship, together with news about Freaxment releases. We never pass the list to anyone else for their marketing.
You are told about this at checkout, before you complete your order, and you can refuse it right there by answering “No” to the email question. You can also opt out at any time later, easily and free of charge: every email contains an unsubscribe link, or you can write to legal@freaxment.com. Opting out never affects your downloads or your licence.
Legal basis: § 7(3) of Czech Act No. 480/2004 Sb., on certain information society services, which allows a seller to email its customers about its own similar products (the “soft opt-in” under Art. 13(2) of the ePrivacy Directive), and our legitimate interest in direct marketing (Art. 6(1)(f) GDPR). You may object to direct marketing at any time (Art. 21(2) GDPR); we then stop immediately. Every newsletter is marked as a commercial communication and identifies Freaxment as the sender.
07Who receives your data
We never sell your data. It is shared only with services needed to run the business:
- Payhip Limited (UK) — store, checkout, product delivery and mentorship bookings made through Payhip;
- Calendly LLC (USA) — scheduling, if you book a session time through it;
- Stripe Payments Europe, Ltd. (Ireland) — card payments;
- Wise Europe SA (Belgium) and our Czech bank — receiving payments;
- Zoom Communications, Inc. (USA) — video calls;
- WhatsApp Ireland Limited — messaging, if you contact us there;
- Cloudflare, Inc. (USA) — website hosting and security;
- our email provider — email communication;
- an accountant or tax advisor, and public authorities where the law requires it.
Some of these providers are outside the EU. Transfers to the United Kingdom rely on the European Commission’s adequacy decision; transfers to the USA rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.
08How long we keep it
- Orders, invoices and payment records: as long as Czech tax and accounting law requires (generally up to 10 years).
- Mentorship and support conversations: up to 3 years after our last contact, to handle any claims.
- Parental consent for 16–17-year-olds: for as long as we keep the related mentorship records.
- Mailing-list email address: until you unsubscribe or object; afterwards we keep only a record that you opted out, so that you are not emailed again.
09Your rights
Under the GDPR you have the right to access your data, have it corrected or erased, restrict its processing, receive it in a portable format, object to processing based on legitimate interest — including direct marketing, which we then stop immediately — and withdraw consent at any time without affecting earlier processing. Write to legal@freaxment.com; we reply within one month.
You can also lodge a complaint with the Czech data protection authority: Úřad pro ochranu osobních údajů, Pplk. Sochora 727/27, 170 00 Praha 7, uoou.gov.cz — or with the authority in your own EU country.
11Age
The Store is intended for people aged 16 and over; younger visitors may buy or download only with a parent’s or guardian’s consent. Mentorship sessions are for adults; 16- and 17-year-olds can book only with the written consent of a parent or guardian (see the Terms).
12Changes
If this policy changes, the new version is published on this page with a new date. Significant changes affecting newsletter subscribers will also be announced by email.